Terms and Conditions of Use of the Website

Terms and Conditions of Use of the Website www.pariscityvision.com

The Terms and Conditions of Use are up-to-date as of September 4th 2019

CITYVISION proposes tourist services, in particular excursions, trips, visits, leisure activities, and dining and cultural discovery activities, directly or indirectly via affiliated websites (hereinafter the “Services”). 

Legal notices

The website www.pariscityvision.com (hereinafter the “Website” is published by CITYVISION, a société par actions simplifiée, having its registered office at 83, boulevard de Sébastopol 75002 Paris, registered with the Paris Trade & Companies Register under No. 421 197 005 (hereinafter the “Company”).

Its intra-community VAT No. is FR60421197005. 

The Company can be contacted by email at the following address: booking@pariscityvision.com or by telephone at the following number: +33 (0)1 44 55 60 00. 

The director of the publication is Hervé Mouyal. 

The Website is hosted by ANIL INFORMATION SYSTEMS, with a capital of EUR 38,868, registered with the Créteil Trade & Companies Register under No. _ B 500 139 274, having its registered office at_2, avenue Herbillon - 94 160 Saint Mandé. Its telephone number is: +33 (0)1 75 43 22 22

The Company is registered with the Atout France register under No. IM075120024.

It benefits from a financial guarantee with the APST (15, avenue Carnot, 75017 Paris).

The Company has taken out third-party insurance with MMA ENTREPRISE, situated at 19-21 avenue de l’Europe, Clichy. 


The purpose of this document is to define the terms and conditions (hereinafter the “Terms and Conditions of Use” or “TCU”) following which the Company provides users (hereinafter the “Users”) with the possibility to browse and use the Website.

The use of the Website implies complete and unconditional adherence to these TCU.

The Company reserves the right to change these TCU at any time and to inform the Users by any means whatsoever. These changes will enter into force as soon as they are uploaded to the Website. The User is invited to familiarize himself with such amendments. If the User does not accept these amendments, he should not use the Website.


The User must ensure that he has the technical and electronic means to browse and use the Website before use thereof. He must also ensure that his hardware/equipment is in a good state of repair and is not infected by viruses.


The Company reserves the right to amend, revise, erase, validate or change, in full or in part, any Content (“Content”) contained on the Website or displayed thereon.

The Company can erase, change or amend the Website and/or its Content at any time, without notice.


By using the Website, Users agree:
-    to abstain from using the Website illegally, for any illegal purpose or in any way which is not compatible with these TCU;
-    not to use the Website to publish offensive, defamatory, harassing, obscene, pornographic or threatening remarks and/or remarks which invade the privacy of others;
-    not to sell, copy, reproduce, rent, lend, distribute, transfer or grant sub-licenses on all or part of the elements, information or Content set forth on the Website and/or to allow any third party to use or have access to the Website for any purpose whatsoever or to decompile, take apart, disassemble, modify, display in a format which is legible by the Users or try to discover any source code or use any software activating or including any part of the Website;
-    to respect other Users;
-    not to collect and store User personal data for any purposes whatsoever;
-    not to circulate content which may constitute an incitement to felonies or misdemeanors; provoking discrimination, racial hatred and more generally which could be contrary to laws and regulations in force, these rules of use, good morals and public policy;
-    not to circulate ideological, religious or political information or information regarding ethnic claims;
-    not to circulate content which could put minors in peril, notably violent or pornographic messages;
-    not to seek to mislead other Users by appropriating the name or pseudonym of other persons;
-    not to display or communicate by email or any other means, any element breaching a patent, trademark, trade secret, intellectual property right or any other property right belonging to someone else;
-    not to display or communicate by email or any other means an advertisement or any unrequested or unauthorized advertisement materials (in particular “spam” or any other form of request);
-    not to use the Website for abusive purposes by voluntarily introducing viruses or any other malware and not to try to access the Website in an unauthorized manner;
-    not to denigrate the Website and/or the Company and/or the other Users on social networks or any other means of communication.

If for any reason whatsoever, the Company deems that the Users are not respecting these TCU, it can at any time and its discretion, remove their access to the Website and take all measures, including legal action, against them.


Each User undertakes that all information, in particular, personal information, which he provides is sufficient, accurate, up-to-date and complete. To do so, he undertakes to regularly update said information.

The User acknowledges that the Company does not have the material means to verify the truthfulness of all information present on the Website. The Company cannot, therefore, be held liable in the event of identity theft or for information mentioned which is incorrect or misleading.

The Company does not guarantee the appropriateness, lawfulness, integrity or quality of information communicated by the Users.

The Company cannot, under any circumstances, be held liable for the content which the Users communicate and make available online, in particular, their illegal nature under regulations in force, or for errors or omissions or any loss or damage following use, communication by internal mail or any other means via the Website.


The provisions concerning the protection of personal data outlined in the French Data Protection Act of 6 January 1978, as amended and the European Regulation on the protection of personal data of 27 April 2016 which entered into force on 25 May 2018 (“GDPR”) are found in the document attached entitled “Privacy Policy”, accessible on the Website.


By accessing the Website, Users expressly acknowledge that the Website and the Content created by the Company and made available to Users are the exclusive property of the Company and are protected by the French Intellectual Property Code and the applicable international treaties and agreements regarding the protection of intellectual property rights. To this end, they cannot be reproduced without the Company’s express authorization subject to civil or criminal proceedings.

The Company alone holds all rights, titles, and interests regarding the Website and its Content, including all intellectual property rights, including all rights regarding copyrights, designs and models, brands, trade names, commercial names, corporate names, domain names, technology, know-how, procedures, formulae, source codes and executable codes, data, and similar rights, including information regarding any request, filing or renewal thereof which may be protected by laws, regulations or rules regarding intellectual property in any country.

The Company grants a non-exclusive license to Users to allow them to use the Website and Content within the strict framework of these TCU.

Any reproduction, representation, adaptation, use, distribution, circulation, commercial use, translation, arrangement, transformation or any creation of derived works or composites of all or part of works and/or any other Content set forth on the Website on any medium whatsoever and by any process whatsoever, whether current or future. These actions may constitute counterfeits punishable by civil or criminal sanctions, incurring the liability of the author thereof.

The systematic and repeated extraction of information and Content set forth on the Website is strictly prohibited and punishable under intellectual property law and sui generis law on databases. Any unlawful extraction can incur the civil and criminal liability of the author thereof.

 “CITYVISION” and all of the Company’s other brands and logos are protected trademarks under French intellectual property law (hereinafter collectively the “Trademarks”). Without the Company’s express, written authorization, the User undertakes not to use or diffuse the Trademarks in any way whatsoever.


The Company declines all liability for any harm resulting from the fraudulent interference of a third party, outside its control, resulting in a modification or alteration in information/Content on the Website or harming any User of this Website; and in general any harm, regardless of the causes, origins, nature or consequences, thereof, resulting from access to any Website or the impossibility of accessing it, which is outside its control.

The Company cannot, under any circumstances be held liable for technical problems or defaults related to telephony networks, online IT systems, servers, Internet providers, IT hardware and/or User software.


The Company cannot be held liable for any hypertext links included on the Website to other Websites or other sources of Internet content (the “External Sources”).

As the Company cannot control these External Sources, the User acknowledges that the Company cannot be held liable for making available these External Sources and cannot be held liable for the content, advertisements, products, services or any other materials available on or via External Sources.


These TCU are governed and interpreted following French law, without taking into account conflicts of law. 

In the event of a dispute arising when interpreting and/or performing these TCU or concerning these TCU, the User can decide to seek to settle the said dispute with the Company through traditional mediation proceedings or any other alternative means of dispute settlement. The User can notably make contact with: MTV Médiation Tourisme Voyage, BP 80 303 - 75 823 Paris Cedex 17 https://www.mtv.travel - https://www.mtv.travel/quand_et_comment_saisir/

The User is informed that:
-    To allow a dispute to be examined by the mediator, the User must justify that he has made a written claim to the Company or keep written proof of measures taken;
-    The request must be founded and lawful.

The User can bring the matter before the mediator within a maximum period of one year following the Company’s written claim.

Finally, if this mediation procedure fails or if the User wishes to bring proceedings, the French Code of Civil Procedure will apply.


The Company can be contacted, at any time, by sending an email to the following email address: booking@pariscityvision.com or by phoning the following number: +33 (0)1 44 55 60 00.

In order to reduce the risk of transmission of Covid-19, the presentation of a health pass will be mandatory for our excursions including a site receiving the public such as museums or restaurants from July 21 for all persons of 12 years and more.